Moment 5 of 7
Work is ready
What the evidence shows, and what it doesn’t.
Construction creates important facts that are easy to lose:
- work is covered by plasterboard, concrete or finishes;
- packaging and product labels are discarded;
- marked-up drawings remain on site;
- a delivery ticket sits in a van;
- an inspection outcome is remembered but not linked to the work;
- progress photographs live on one person's phone;
- evidence is gathered only after a disagreement.
The shared record preserves selected facts while they are available and connects them to the thing they concern.
Guides for this moment
- For homeownersGuideWhat does project evidence actually prove?A photograph shows insulation between the studs. Does that prove the wall complies with the specification? A delivery note shows twenty boards arrived. Does that prove they were installed?Read the guide
- For buildersGuideHow to document your work without spending your life taking photographsEvidence only helps a good contractor if it is proportionate.Read the guide
- Both sidesScenarioThe wall is about to be boarded. What should be photographed?Morgan’s extension is ready for plasterboard. Electrical cables, pipework and insulation will disappear from view that afternoon. The customer is at work.Read the scenario
What the words mean
- Project evidence
- Project evidence is information recorded against a specific requirement, event or decision to help the parties understand what happened. It may support a decision, but Assurr does not treat its existence as proof of quality or compliance.
What each side does
For homeowners
Having the work done
- Review evidence against the work or requirement it supports.
- Ask for explanation where context is missing.
- Do not treat absence of a photograph as automatic proof of bad work.
- Do not treat a photograph as universal proof of quality.
- Record customer-supplied products, selections and instructions.
- Raise questions or queries while further evidence or inspection is still possible.
For builders
Doing the work
- Agree proportionate evidence expectations before work.
- Capture significant or concealed work at the correct time.
- Label evidence clearly.
- Link it to the relevant item, change or query.
- Preserve test, certificate and delivery information.
- Avoid uploading irrelevant volume.
- Correct inaccurate descriptions rather than hiding or deleting history.
Assurr’s part in this
What Assurr does
- connects evidence to project context;
- records source, time, participant and related item where available;
- keeps evidence visible in the shared chronology;
- supports comparison of requirements, evidence and decisions;
- allows export or sharing according to approved permissions.
What Assurr doesn’t do
- inspect work;
- determine whether an image is technically sufficient;
- certify compliance;
- guarantee authenticity unless a specific verification mechanism says so;
- replace required certificates or professional inspections;
- decide a dispute based on file count.
Where this sits in a project
Before thisChangesChange is normal. Agree it before the work goes ahead.After thisFinishingFinishing well, for both sides.