A payment governance layer that respects your judgement.

Assurr turns the contract's commercial rhythm into a shared project record. Milestones can reference the agreed scope, drawings, specifications, completion criteria, certificates, and professional sign-offs. Changes, evidence, queries, approvals, and payment decisions are then kept against the relevant stage rather than scattered across emails and messages.

No. Assurr does not replace architects, project managers, quantity surveyors, building surveyors, contract administrators, or building control. It gives their decisions and sign-offs a consistent place in the project record and connects them to the milestone and payment process where the contract requires it.

Yes. A milestone can require a certificate, inspection note, valuation, or professional sign-off as part of its evidence before it is ready for the next approval step. The professional remains responsible for the judgement they are appointed to make.

The change is recorded before it disappears into a site conversation or message thread. The revised scope, price, programme impact, and payment impact can be set out and approved before the project plan changes. Once agreed, the variation becomes part of the project record and the payment schedule can be updated with it.

A query is raised against the relevant milestone or amount, with the original scope and evidence kept alongside it. The disputed amount stays within the protected payment flow while the issue is addressed. Uncontested work does not need to become part of the same argument. If the parties cannot resolve it directly, the project can follow the independent or contractual resolution route that applies to that job. Assurr keeps the record; it does not decide whether workmanship is acceptable.

A milestone can point back to the standards that already govern the job, including Building Regulations, relevant British Standards, manufacturer requirements, drawings, specifications, and the contract itself. Assurr records those references against the work. It does not invent a new workmanship standard.

Once a milestone is funded, the money for that stage stays within regulated third-party payment infrastructure until the agreed project process allows it to move. The contractor can see that the stage is funded, while the homeowner does not have to hand that money directly to the contractor before the agreed release conditions are met.

Assurr is not an FCA-authorised payment institution. Assurr provides the project, milestone, evidence, approval, and payment-instruction workflow. Regulated payment services are provided through third-party payment infrastructure, so project money does not sit in Assurr's own operating account.

Assurr itself is not an escrow provider and does not take custody of project funds. Funded project money sits within regulated third-party payment infrastructure and moves only through the release, refund, or resolution route that applies to the project.