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Know the money’s there before you start.

Before each stage begins, your customer pays its price into a separate account, and you can see it’s there. Do the agreed work, add your photos, and it’s paid to you when they approve payment for the stage.

Stage 4 of 6 · Rear extension, Faversham
Roof and windows
Money in
Stage money
£14,000
With the payment provider
Paid to Carter & Sons when the list is done
3 things on the agreed list
  • 2% + VAT per completed stage. Only when you get paid, and you can include it in your price.
  • No subscription or setup fee.
  • In your account the next day, or weekly if you run several jobs.

Has a customer invited you? Open the invite in your email, or log in.

The money is paid in through a separate regulated payment provider, not to Assurr, and it only moves under the rules you and your customer agreed.

Stage 4 of 6 · Rear extension, Faversham
Roof and windows
Money in
Stage money
£14,000
With the payment provider
Paid to Carter & Sons when the list is done
Agreed list
Roof watertight, tiles and flashings complete
Three windows and the rooflight fitted and sealed
Gutters and downpipes connected
Sarah · paid in, not yet paid out Carter & Sons · it’s there before we start
Your part · Start the work. The £14,000 is in

The work should be the hard part. Getting paid shouldn’t be.

One stage, from your side.

You price the job, do the work and show it’s done. The rules for paying you are agreed before you start, and Assurr keeps the record.

Carter & Sons are building Sarah’s rear extension. Here is their £14,000 roof stage.

  1. Split the job the way you priced it. Each stage gets a price, dates and a list of what will be finished. Sarah accepts the plan before any work starts, so what each payment depends on is settled up front, not argued at the end.

    Stage 4 of 6 · Rear extension, Faversham
    Roof and windows
    Agreed
    Stage money
    £14,000
    Not paid in yet. It goes in before work starts.
    Agreed list
    Roof watertight, tiles and flashings complete
    Three windows and the rooflight fitted and sealed
    Gutters and downpipes connected
    Agreed by Sarah and Carter & Sons, 12 Oct
    Your part · Start once the £14,000 is in
  2. Before the roof stage begins, Sarah pays its £14,000 into a separate account. You can see it’s there before you order the tiles or book the scaffold. It isn’t paid to you yet, but you know it exists.

    Stage 4 of 6 · Rear extension, Faversham
    Roof and windows
    Money in
    Stage money
    £14,000
    With the payment provider
    Paid to Carter & Sons when the list is done
    Agreed list
    Roof watertight, tiles and flashings complete
    Three windows and the rooflight fitted and sealed
    Gutters and downpipes connected
    Sarah · paid in, not yet paid out Carter & Sons · it’s there before we start
    Your part · Start the work. The £14,000 is in
  3. You or your team add a photo as each item on the list is finished, and any certificate the stage needs, such as building control’s. When the list is done, submit the stage. That’s the admin: a list agreed up front, a photo for each item, and submitting the stage when it’s done.

    Assurr records what was agreed and what you’ve shown. It doesn’t inspect your work or judge its quality.

    Stage 4 of 6 · Rear extension, Faversham
    Roof and windows
    Ready to check
    Stage money
    £14,000
    With the payment provider
    Paid to Carter & Sons when the list is done
    Agreed list
    Roof watertight, tiles and flashings complete Photo added
    Three windows and the rooflight fitted and sealed Photo added
    Gutters and downpipes connected Photo added
    Your part · Nothing to do. Sarah checks it by 7 Nov
  4. When Sarah approves payment for the stage, the £14,000 is paid to you. She has the review time you both agreed. If she doesn’t reply, she gets a reminder and a final notice, then the payment goes ahead. If she doesn’t approve payment for part of it, she has to say why, and the reason stays on the record.

    Stage 4 of 6 · Rear extension, Faversham
    Roof and windows
    Paid
    Stage money
    £14,000
    Paid to Carter & Sons
    Paid out when Sarah approved payment
    Agreed list
    Roof watertight, tiles and flashings complete Photo added
    Three windows and the rooflight fitted and sealed Photo added
    Gutters and downpipes connected Photo added
    No reply by 7 Nov? Final notice, then paid.
    Your part · Paid. On to the next stage

Every stage works the same way until the job is finished.

Stage 4 of 6 · Rear extension, Faversham
Roof and windows
Agreed
Stage money
£14,000
Not paid in yet. It goes in before work starts.
Agreed list
Roof watertight, tiles and flashings complete
Three windows and the rooflight fitted and sealed
Gutters and downpipes connected
Agreed by Sarah and Carter & Sons, 12 Oct
Your part · Start once the £14,000 is in

Your team knows what to do. You know what’s done.

Each stage you agree with your customer prints as a sheet for site: what’s in it, what counts as done and the photos it needs. Your team adds the photos as they go, so you’re not chasing anyone for pictures or updates.

  1. 1Print the stage for site.The sheet is made from the stage you agreed. If a change is agreed, print the new one.
  2. 2Your team adds the photos.The code on the sheet opens the stage on a phone for the people you’ve added to the job. They can add photos and answer questions. They can’t approve anything or move money: you check the list and submit the stage.
  3. 3Messages stay with the job.You, your team and your customer talk in Assurr, so every photo, question and update is in one place.

The photos still need taking. What changes is who takes them, and that they all end up in one place.

Stage sheet

Rear extension · Carter & Sons

04Roof and windows

In this stage

  • Roof structure, membrane, battens and tiles
  • Two rooflights and lead flashing
  • Fascia and gutters
  • One window and the bifold doors

Done when

  • The roof is weathertight
  • Rooflights, window and bifolds are fitted and working
  • The glazing certificate is supplied

Photos needed

  • Membrane and battens, before tiling
  • Lead flashing at the wall
  • The finished roof
  • Bifolds open and closed
Scan to add photosOpens stage 04 for the people on this job
Your jobsIn progress
Rear extension, Faversham
Roof and windows
Stage 04 · 3 of 4 photos added
  • Membrane and battens, before tilingLee · 08:12
  • Lead flashing at the wallLee · 10:41
  • The finished roofSam · 15:05
  • Bifolds open and closedAdd photo
Messages
Flashing’s done and photographed. Tiler starts tomorrow.
Lee · 10:44

Illustrative stage sheet and phone

If one thing needs fixing, only that thing waits.

Sarah spots a drip at one corner of the new gutter. She approves payment for the rest of the stage and raises a query on the gutters, with a photo. The £13,250 for the roof and windows is paid to you. The £750 for the gutters waits.

You reseal the joint and add a photo. Sarah approves payment, and the last £750 follows.

Stage 4 of 6 · Rear extension, Faversham
Roof and windows
Waiting on a fix
Stage money
£14,000
£13,250 paid. £750 held until the gutters are fixed.
Agreed list
Roof watertight, tiles and flashings complete Photo added
Three windows and the rooflight fitted and sealed Photo added
Gutters and downpipes connected Drips at one corner · photo added
£13,250 paid to Carter & Sons £750 waits on a fix
Carter & Sons are resealing the joint
Your part · Reseal the joint and add a photo
  1. Query
  2. Issue
  3. Dispute

Most things are settled at the query. If one can’t be, either of you can raise it as an issue and get help resolving it. If that doesn’t settle it, it becomes a dispute. Where the question is whether the work meets the standard you agreed, an independent expert decides, and work done to that standard is paid.

Changes agreed before the work, not argued about at the end.

When the job changes, write the variation down with its price and any effect on the dates. It only counts once Sarah accepts it, and its money is paid in like any other stage.

Dates move too. If you’re held up by site access, materials, weather or building control, log the cause, and the record shows the delay wasn’t down to you.

  • Site access
  • Materials
  • Weather
  • Building control
Rear extension, Faversham
Variation 01
Stage 2 · Drainage and slab
Agreed
What is changing?
Reroute the existing foul drain around the extension and add an inspection chamber
Why is it changing?
The existing drain run sits under the new slab
What will it cost?
+£1,850, added to Stage 2
Will it affect the programme?
Adds one working day to Stage 2
Has it been agreed?
Yes. Proposed by you on 3 Nov, accepted by Sarah on 6 Nov
What is a variation? The guide, from both sides

Where the money sits while you work.

Each stage’s money is paid in through a separate regulated payment provider. It isn’t in Assurr’s account, and it moves only under the rules you and your customer agreed.

CustomerSarahPays each stage in before it starts
paid in
Separate and regulatedPayment providerEach stage’s money waits here until it’s paid out
paid out
YouCarter & SonsPaid stage by stage, as agreed
Assurr sends the payment instruction when the agreed conditions are met
Keeps the agreed list, the photos and every decision

It’s there before you start.

You can see each stage is paid in before you commit labour and materials.

It moves only by the agreed rules.

It’s paid to you when the stage is approved, or after the review time and a final notice. It goes back to your customer only through the cancellation, refund or dispute route set in your agreement.

If the work stops, the record shows what you’ve done.

Anything not yet paid out follows that route, and the record shows what was agreed, shown and approved.

Assurr Ltd is not an FCA-authorised payment institution and does not hold client money. Payments are made through a separate regulated payment provider.

A quote your customer can follow is easier to say yes to.

Show your customer how the job will run before they sign: clear stages, each paid in before it starts, and changes agreed before the work. It’s a safer way for them to pay, and an easier quote to say yes to.

A customer who is nervous about paying ahead can go ahead without you carrying all of the payment risk instead.

They also know who they’re paying. Every builder who takes payments through Assurr has their business identity checked first, including against sanctions lists.

Your quote
Rear extension£60,000
Quote 1187 · 28 Sep 2026
Groundworks, foundations and drainage£17,000
Brickwork and steel£12,000
Roof, rooflights and bifold doors£14,000
Electrics, plumbing and plastering£10,000
Decoration and making good£7,000
Total, including VAT£60,000
Payment terms: as agreed
A price the customer has to interpret.
Shared with Assurr
Rear extension£60,000
ASR-0241
  1. What this stage covers · 7 working days
    Setting out, excavating strip footings to the engineer’s depth, one skip of spoil, concrete footings, blockwork to damp-proof course, booking building control’s excavation inspection.
    Not included
    Obstructions found below ground, which are handled as a variation.
    Complete when
    • Footings are poured to drawing SE-01
    • Building control’s excavation inspection is recorded
    • Blockwork is level and square at DPC
  • Each stage paid in before it starts
  • Paid when the stage is approved
  • Changes agreed before the work
A plan they can follow before they sign.

What it asks of you, and what it costs.

  1. 1Agree the stages and the list before you start. Most of it is already in your quote.
  2. 2Add a photo as each item is done, or have your team add them, and any certificate the stage needs.
  3. 3Record a variation when it’s agreed, not at the end.

Assurr reminds you ahead of each stage’s dates. A reminder never finds fault or moves money.

2%+ VAT per completed stage

Only when you get paid.

No subscription or setup fee. Give customers protected stage payments and start work knowing the money is in place.

When it reaches your account
The next day, or weekly if you preferRunning several jobs? A weekly payout gives your accounts fewer payments to reconcile.

Share the cost with your customer.

You can agree with your customer how the fee is covered. Include Assurr in your price as part of your service, or agree that they contribute towards it. Either way, it’s settled before the work starts.

A better answer to late payments.

You shouldn’t have to borrow against an invoice just to manage the risk of getting paid.

Invoice factoring can release cash against work you’ve already invoiced. Assurr helps earlier, with funded stages agreed before work begins.

Your customer puts the money in place. You can see it’s there. It’s released when the stage is approved.

No chasing an unfunded promise. No loan required to use Assurr.

Explore how Assurr compares with invoice factoring
Where each one helps
AgreeStartFinishInvoicePaidAssurrMoney in placeInvoice factoringPart advanced

Assurr settles the money before the work. Factoring advances part of an invoice after it, and fees apply.

  • Assurr helps before you start: the money is in place.
  • Invoice factoring helps after you invoice: part of it is advanced, and fees apply.

Questions

Something else? Email us at hello@assurr.co.uk.

Is the money there before I start?

Yes. Each stage is paid in through a separate regulated payment provider before it starts, and you can see it’s there.

When do I get paid?

When your customer approves payment for the stage, or after the agreed review time and a final notice. The money reaches your account the next day. Running several jobs? You can take one payout a week instead, which makes reconciliation easier.

What if my customer doesn’t reply?

They have the review time you agreed, then a reminder and a final notice. Then the payment goes ahead. A query pauses the review time. This doesn’t apply to the final stage, or to one waiting on a certificate.

What if they’re not happy with part of a stage?

They approve payment for what’s done and raise a query on the rest, with a reason. Only that part waits. You can reply, put it right and add a photo.

What if we still can’t agree?

Either of you can take it to a dispute. If it’s about whether the work meets the agreed standard, an independent expert decides. Work done to that standard is paid.

Can I be paid for materials before I start?

Yes, as its own stage with its own list, such as ‘materials delivered to site’. Not as a vague deposit.

Does Assurr judge my work?

No. It records what was agreed, what you showed and what was decided. It doesn’t inspect or certify work, or replace your contract.

Can my team use it?

Yes. Add them to the jobs they’re on, and they can open each stage on their phone, add photos, answer questions and message you. They can’t approve anything or move money.

Why is my business checked?

Every builder who takes payments through Assurr has their business identity checked first, including against sanctions lists. It tells your customer who they’re paying. It isn’t a rating of your work.

What if my customer isn’t on Assurr yet?

Invite them from your project, or send them the homeowner page.

What does it cost?

2% + VAT of each completed stage, only when you’re paid. No subscription or setup fee. You can agree to share it with your customer.

Get your next job Assurr’d.

Turn your next quote into stages, and see each one paid in before you start.

Stage 4 of 6 · Rear extension, Faversham
Roof and windows
Paid
Stage money
£14,000
Paid to Carter & Sons
Paid out when Sarah approved payment
Agreed list
Roof watertight, tiles and flashings complete Photo added
Three windows and the rooflight fitted and sealed Photo added
Gutters and downpipes connected Photo added
No reply by 7 Nov? Final notice, then paid.
Your part · Paid. On to the next stage